Experienced virtual assistant for creative businesses

Flexible Shopify, Stock Management & Sales Support for Small Businesses

Struggling to make sense of your numbers and stock, don’t have time to keep on top of your Shopify tasks or just dread customer emails?

I’m here to help! With a love for creative brands and a brain wired for problem-solving, analytics, and all things numbers, I'm the ideal right-hand woman for overwhelmed small business owners.

Available for one-off projects or ongoing support.

Get in touch

Let me take care of these tasks for your small business.

  • Shopify Tasks

    Uploading and maintaining product listings, adding filters to your collection pages, optimising and resizing images, adding alt text, housekeeping backlinks and general website maintenance.

  • Sales Analysis & Stock Management

    Get clear on your sales, profit and website metrics, so you know what actions to take next. I can also review your stock holding to see where your money’s tied up and what to buy (or not!) to keep cash flowing. Plus, I offer range planning to make sure you’re launching the right amount of products, not just guessing.

  • Customer Service

    Managing and answering customer emails, processing refunds and exchanges on Shopify, tracking orders, handling complaints, solving problems, and making sure your customers stay happy and looked after!
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Small Business Virtual Assistant, Based in bristol

Get to know your small business assistant.

Hello, I'm Katie, I'm a millennial who loves cats and dogs equally, being in too many book clubs, nature walks big mugs of tea and RuPaul's drag race.

With over 15 years of experience as a retail merchandiser for many high street brands and having grown my own product-based business, I bring a lot of knowledge and passion to small businesses and indie brands.

Operating remotely, I can support your business as a virtual assistant from anywhere. However, if you're based in Bristol, Bath or Somerset, I'd be happy to drop by in person.

If you think we’d make a great team, feel free to reach out through the contact form below.

More about meLet's chat

What I can bring to your small business

  • My business CV.

    • Fifteen years in retail merchandising, working across different products such as clothing, shoes, candles and even adult toys!
    • Experienced in crafting clever tools and processes to keep things running smoothly.
    • Ace at pulling meaningful insights from all kinds of data.
    • Master problem solvers from years in corporate offices and juggling multiple projects.
    • Experienced in tackling the ins and outs of Shopify through building a website for my own product based business.

  • Brands and businesses I’ve worked with:

    • Warehouse
    • Yankee Candle International
    • Mulberry
    • Lovehoney
    • Clarks
    • Cub & Pudding
    • Loft & Daughter
    • G&Co Interiors
    • The Ecommerce Assistant
    • The Resilient Retail Club
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Support for all kinds of creatives

Types of small businesses I love to work with.

I support a wide range of product-based and creative businesses, including (but not limited to): slow fashion brands, jewellers, homeware and lifestyle stores, knitters and textile brands, kids’ brands, content creators selling branded merchandise, potters and ceramicists, artists and makers, shop owners and independent retailers, beauty and skincare brands, fabric and haberdashery shops (I love sewing!), food brands and curated gift shops.

I also work with interior designers, offering help with admin and procurement for their projects to keep them running smoothly.

Coffee and Co-Work?

Available in person for Bristol, Bath & Somerset based businesses or remotely for everyone else.

Have an office or studio in Bristol, Bath or Somerset, or prefer to co-work in a café? I’m flexible and happy to meet where it suits you best, supporting local businesses in person.

Enquire

Stock Management, Shopify and Small Business Advice.

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Tell me about you

Let's have a chat.

Contact me